04 Dec Cobb 911 serving people on their toughest day
S6EP16, Cobb 911 serving people on their toughest day
Samatha Hawkins of Cobb 911 contacted Bill because they need more people to answer calls. Working for 911 requires a unique set of skills and takes a while and help to learn them: whom to route the call to, how to help people and how to listen. Multitasking is required.
Samatha Hawkins of Cobb 911 contacted Bill because they need more people to answer calls. Working for 911 requires a unique set of skills and takes a while and help to learn them: whom to route the call to, how to help people and how to listen. Multitasking is required. Also, supporting the people that answer the tough calls through a peer network, all make one of the toughest jobs doable.
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